Orders are delivered within 7-10 working days, and we will keep you updated on the status of your purchase by email. However, owing to the present situation, certain orders may be delayed. If your goods do not come within the specified time limit, please contact us at info@luxuryladiesbags.com and we will gladly assist you.
HOW LONG WILL IT TAKE FOR ORDERS TO BE SHIPPED?
Our standard orders are typically sent within 7-10 business days in the USA. However, in the UK and other European countries, it might take 10-12 days.
WHAT IS THE COST OF SHIPPING? DO YOU PROVIDE FREE SHIPPING?
The nicest part about purchasing at Luxury Ladies Bags is that we provide free delivery on all purchases placed in the United States and the United kingdom on orders over $50. However, to qualify for free delivery in other locations, the minimum purchase amount is $100.
WHICH COUNTRIES DO YOU DELIVER TO?
Except for Iran, Iraq, India, and OFAC sanctioned nations, we accept and send orders to all countries. To provide our clients with a quality courier service, all our packages are delivered by express couriers such as DHL, FedEx, TNT, and others. Shipping typically takes 7-10 business days to arrive at your door. We retain the right to choose the courier of our choosing to ensure the most expedient delivery of the product to you.
SHIPMENT
Our items are kept in warehouses in the United States, the United Kingdom, Canada, Australia, and Europe. To deliver the items to our consumers, we select the quickest shipping route.
We send items by UPS, USPS, DHL, and FedEx and give tracking information after a product is shipped.
All orders are dispatched with Delivery Duty Unpaid (DDU). These fees are the responsibility of the buyer. Before purchasing, please check with your country’s customs agency to verify what these additional expenses would be.
For your protection and security, we do not deliver to APO, FPO, or PO Box locations. Furthermore, the products must be delivered with a signature.
BILLING TERMS AND CONDITIONS
WHAT TYPES OF PAYMENTS ARE ACCEPTED?
Major credit/debit cards such as Visa, MasterCard, Maestro, JCB, and American Express are now accepted. We also take payments through Paypal.
HOW DO I KEEP TRACK OF MY ORDERS?
The customer must follow up with the courier provider once we dispatch the item and give the tracking number. If the courier company places the order on hold for any reason, or if the courier company attempts to deliver the product while the client is not at home, the customer must contact the courier company. We recommend that you contact the courier once you have received the tracking number. After several delivery failures attempts at the specified address, the courier firm may destroy the item, for which we will not be held accountable.
DETECTION OF COURIERS
We immediately recognize the courier that took the responsibility for your shipment to make your life easier. You don’t have to go through the trouble of visiting many monitoring pages.
EMAIL NOTIFICATIONS OF STATUS CHANGES
You may monitor your parcels on the Internet, and you will also receive email updates regarding your order and its whereabouts in transit.
In the instance of several purchases or transactions from the same consumer. We normally dispatch products in a single shipment; however, we urge that you follow up with the courier after you have the tracking number. We cannot reschedule the delivery to a new address once your product has been delivered; the consumer must contact a reputable courier provider for additional action or a solution.
The purchaser will be notified via email of order confirmation after payment has been received.
HOW CAN I UPDATE MY SHIPPING ADDRESS?
If you suspect there is an error with the shipping address supplied, please notify us right once. We can modify your address if you notify us within 24 hours of placing your transaction. Please send an email to info@luxuryladiesbags.com with the order number.
IN CASE OF DAMAGE OR DEFECT
We make every effort to deliver high-quality, perfect items to you. However, if the item is damaged during the shipping process, you can commence the swap procedure using our simple return and exchange policy.
CAN I RETURN MY ORDER FOR A refund?
Yes, you may return your order by Luxury Ladies Bags’ simple return policy. If you are not completely happy with your purchase, you can return it for an exchange or refund. Learn more about our return and exchange policy.
DO YOU REQUIRE ANY ADDITIONAL ASSISTANCE?
Our customer service representatives are standing by to assist you with any inquiries or problems you may have! Please contact us at info@luxuryladiesbags.com.